Privacy Policy

Effective date: October 2025

Conserv Building Solutions (“we”, “us”, “our”) provides building materials and related digital services.

Information we collect

• Account details: username, email, password.
• Contact and delivery: address, phone, notes.
• Location data: lat/lng and formatted address when you provide/confirm it.
• Transaction data: cart items, quotes, receipts, invoices, payments.
• Files you upload for materials extraction.
• Usage/device logs: IP, timestamps, diagnostics and cookies for session/security.

How we use information

• Provide and improve ordering, delivery quoting, and staff operations.
• Process payments and receipts; generate reports.
• Customer support and service communications.
• Security, fraud prevention, and legal compliance.

Sharing

• Service providers: hosting, analytics, messaging, maps, payments.
• Compliance: to meet legal obligations or protect rights/safety.

Key subprocessors we may use

• Meta WhatsApp Business (message delivery to dispatch).
• Google Maps Platform (geocoding, distance/fee computation).
• Payment processors (for checkout and receipts).

Retention

We keep account and transaction records for as long as needed for operations, support, and legal obligations. We minimize and anonymize where possible.

Your choices

• Access, correction, deletion: see Data Deletion.
• Cookies/browser settings to control optional tracking.

Security

We use reasonable organizational and technical measures; no method is 100% secure.

Children

Our services are not directed to children under 13.

International transfers

Data may be processed in regions where our providers operate; protections are applied as required.

Changes

We may update this policy; we’ll post the new effective date here.

Contact

Email: [email protected]